ILEANA HEER CASTELLETTI

Pensioner. Alongside her role as housewife and mother of three, Ileana has always been committed to helping others. She corresponded with prisoners for Amnesty International over several decades, for example. In the winter of 2015, conscious of the worsening refugee crisis in Europe, the 74-year-old decides to go and help people in person, something that she has wanted to do for many years. She joins Michael Räber as a volunteer and subsequently makes numerous visits to refugee camps in Greece. She lives in Ticino and is friends with Lisa Bosia.